Booked in 3 jobs with plumber, electrician and air conditioner technician. Plumber didn't explain his quote at all basically just gave a price to do my 2 jobs. Electrician Joel was really friendly and courteous. Gave a detailed quote and free electrical check. Prices were a bit more expensive than thought so only got one job done. But happy with Joel and his services. Bought a home protection plan then as it gives 15% discount on prices and worked out cheaper to buy that and pay discounted prices than paying the full quoted costs for first 2 jobs. 3rd job was booked in for this Wednesday between 8-12 but didn't show up and no contact made. After contacting the call centre I was advised that they couldn't see my job on the computer. I said I booked in 3 jobs at the same time. They said somehow it had been lost off the computer and they could send someone out Saturday. After already wasting a whole day waiting I said no thanks. Got another call 5 mins later saying they might be able to send someone out that afternoon. Not convenient for me so I said no thanks, I'll get someone else to do it. Did not seem at all bothered they were losing business and no compensation offered at all. And that was even being a member of their protection plan. Won't be using Fallon again for future jobs!