I contacted Alec after finding that my Wertheim vacuum cleaner hose had started to fall apart. After a few questions, he identified my particular cleaner as having an unusual part that Wertheim only fitted for a couple of years, and of course, it was not a part that was available as a factory spare...Alec was unfazed, and proceeded to modify the 'standard' factory hose with an after market part, and had it delivered within 3 days. To top it all off, the replacement hose appears to be of better quality that the original.

Top service, great knowledge and fantastic personal service. Refreshing to experience this sort of service in this day and age. Can't recommend Vacuum spot highly enough - well done guys.

Approximate cost: $60

Awesome service in an afternoon and replaced filters using a pack with bags to save money overall.
Had planned to buy a $20 part for $4.90 from them, but with postage and the vac needing servicing it was a great option to go direct if you are in Melbourne. Worth calling them to get directions to find the location, and to check if you are hoping for same day service.
The service aspect charged labour and didn't do expensive unnecessary things eg I am happily not fixing the cord retraction, and another possible fix was also advised as not worth it though they could have charged another $130 for that.
Value honest service!
The vacuum cleaner now 'sucks' big time ie the suction is amazingly strong. Great job, thanks.
Noticed also that they appear to do work for some big retailers so they are doing the right jobs or would not keep those contracts.
By the way the online YouTube clips on how to reassemble things if you buy certain parts were also very helpful... Yes did thorough research before calling.

Approximate cost: $100

I made an error with the original product I ordered. As soon as I contacted Vacuumspot customer service they cancelled my order and organised an immediate refund to my credit card.
I could not fault this companies service, and would highly recommend them.

Approximate cost: $52.00

Website is easy to use, range of quality products, excellent customer service. Searched for Vacuum Spare parts online and came across Vacuum Spot. I needed to replace my Weirtherm rod and floor head and they were so helpful in directing me to the correct parts I needed.

Approximate cost: $80

Very impressed with the helpful tips and prompt service in delivering the wertheim part that I needed

Approximate cost: $30

Thank you so much to Alec for all the help and assistance given to me in ordering the correct part for my vacuum cleaner. Your company gives very prompt and efficient service.

Approximate cost: $30.00

The team went out of their way to advise us on a simple matter, and ensure we purchased usefull parts

Approximate cost: $35.00

My online experience just got better such a great company to deal with.
I ordered my vacuum part it arrived so quickly and I saved heaps as Wertheim parts are usually expensive.
I will use them again and recommend them to everyone
Thanks Vacuum Spot

Approximate cost: $140

I have used VacuumSpot twice now and i can not say thankyou enough for the parts and service they supply. I love my Wertheim Vac and it has been great value and great service from Vacuum Spot that has allowed me to keep using it. The videos and simple honest advice is second to none

Approximate cost: $200

Shipment received this morning. I was actually blown away how quickly it arrived. Before contacting you guys I spent 3 weeks being given the run around by a major bricks and mortar retailer and getting nowhere fast.