Peninsula Hot Springs, Rye

myself and 3 friends went to the public springs and 2 friends also had $180.00 treatments. During the time spent in the public spa area we expierenced japanese patrons using mobile phones taking photos and talking very loudly o phone taking phone into spa holding it in the air above them as not to get wet. Next we along with other patrons had a couple in teh top spa having sex and making it uncomfortable fot all other patrons. At the end of the day i filled in a feedback form at the front desk which your staff read and yet did not question me about. When another patron told the same staff the same complaints they still did not question me to confirm i left my name and number for contact yet have recieved no phone call. In all the time we were at the spa not once did a staff memeber enter the area if they had this may have been prevented. We were celebrating 2 birthdays and made the day less enjoyable